NEWS & TIPS

ABC Dental Works Technical Support

Gendex 770 X-Ray. Is My Control Board Bad ? ouch

If you suspect that the control board on your Gendex 770 X-ray is bad, there are a few signs to look out for. Here are some common symptoms of a bad control board:

  1. The machine is not turning on: If the control board is not functioning properly, the machine may not turn on at all.

  2. Error messages: If the control board is malfunctioning, error messages may appear on the display screen.

  3. Inconsistent or incorrect exposure settings: A bad control board may cause the machine to produce inconsistent or incorrect exposure settings.

  4. Malfunctioning hand switches: The hand switches on the control board may not work properly or may not work at all.

  5. Flickering display: If the control board is bad, the display screen may flicker or show distorted images.

If you are experiencing any of these symptoms, you should contact a certified technician to diagnose and repair the issue. It is important to address a faulty control board as soon as possible to avoid potential safety hazards and ensure the accuracy and reliability of the X-ray machine.

ABC Dental Works Technical Support

Can I Fix My Broken Gendex 770 X - Ray Arm ?

Yes, the arm of a Gendex 770 X-ray can be fixed if it is broken. However, whether the arm can be repaired or needs to be replaced entirely depends on the severity of the damage.

If the damage is minor, such as a cracked or loose component, it may be possible to repair the arm by replacing the damaged part. However, if the damage is extensive or the arm is bent or twisted, it may be necessary to replace the entire arm.

In either case, it is important to have the repair or replacement performed by a certified technician to ensure that the machine is operating safely and correctly. Attempting to repair the machine yourself or using an unqualified technician could result in further damage or unsafe operation of the X-ray machine.

Give us a call we have your back. 

ABC Dental Works Technical Support

How Much Is My Used Dental Equipment Worth ?

To determine the value of your used dental equipment, there are several factors you should consider:

  1. Age: The age of the equipment is an important factor in determining its value. Generally, newer equipment will be worth more than older equipment.

  2. Condition: The condition of the equipment is also a key factor. If the equipment has been well-maintained and is in good working condition, it will be worth more than equipment that is damaged or needs repairs.

  3. Brand: The brand of the equipment can also impact its value. Some brands are known for their quality and durability, and equipment from these brands may be worth more than equipment from lesser-known brands.

  4. Market Demand: The demand for used dental equipment in your area or region can also impact its value. If there is high demand for used dental equipment, you may be able to sell it for a higher price.

To get an accurate valuation of your dental equipment, you can research the prices of similar equipment online or consult with a professional appraiser. 

Please email or call us anytime if you would like and appraisal on your equipment.

ABC Dental Works Technical Support

Can I Repair My Gendex 770 Tube Head ?

It may be possible to repair a broken Gendex 770 tube head, depending on the extent of the damage. However, repairing dental equipment can be complex and should only be done by a qualified and experienced technician.

If you attempt to repair the tube head yourself, you may risk causing further damage to the equipment or injuring yourself. Additionally, attempting to repair the tube head yourself may void any warranties or support agreements you have with the manufacturer or distributor.

It's best to contact the manufacturer or an authorized repair center to get a professional evaluation of the damage and an estimate for repair. They can assess the damage and determine if it is possible to repair the tube head, and provide you with a cost estimate for the repair.

If the cost of the repair is too high or if the tube head is too damaged to be repaired, you may need to consider purchasing a replacement tube head.

ABC Dental Works Technical Support

W&H Elcomed Control Unit Model SA-310 Handpiece Failure ?

If you experience handpiece failure with your W&H Elcomed Control Unit Model SA-310, here are some steps you can take:

  1. Check for obvious signs of damage: Check the handpiece for any obvious signs of damage such as cracks, dents, or missing parts. If you notice any damage, do not attempt to use the handpiece and contact the manufacturer or a qualified technician for assistance.

  2. Check the connections: Ensure that the handpiece is properly connected to the device and that the connections are clean and free of debris. A loose or dirty connection can cause the handpiece to malfunction.

  3. Replace the handpiece: If the handpiece is damaged beyond repair or if it cannot be fixed, it may need to be replaced. Contact the manufacturer or a qualified technician to order a replacement handpiece.

  4. Have the handpiece serviced: Regular servicing and maintenance of the handpiece can help prevent failure and prolong its lifespan. Contact the manufacturer or a qualified technician to have the handpiece serviced at regular intervals.

It's important to address handpiece failure promptly to prevent further damage to the device and ensure that it is functioning properly for future use.

ABC Dental Works Technical Support

W&H Elcomed Control Unit Model SA-310 Is Overheating ?

If your W&H Elcomed Control Unit Model SA-310 is overheating, there are several steps you can take:

  1. Turn off the device: If the device is overheating, turn it off immediately to prevent any further damage.

  2. Allow the device to cool down: After turning off the device, allow it to cool down for at least 30 minutes before attempting to use it again.

  3. Check for any blockages: Check the device's air vents and cooling fans for any blockages that may be causing the overheating. Clear any debris or dust that may be blocking these areas.

  4. Ensure proper ventilation: Ensure that the device is placed in an area with proper ventilation to allow for air to flow freely around it.

  5. Avoid prolonged use: Avoid using the device for prolonged periods of time to prevent overheating. Take breaks in between uses to allow the device to cool down.

  6. Please give us a call so we can help you with these issues. 

It's important to address overheating issues promptly to prevent further damage to the device and ensure that it is functioning properly for future use.