Frequently Asked Questions

Ordering & Equipment

Do you only work with dental practices?
Yes, our catalog and services are focused on dental practices, surgery centers, and labs.

Are all items ready for clinical use?
Equipment is evaluated and prepared according to its category and condition. Details for each item are listed on the product page.

Shipping & Lead Times

How long does shipping usually take?
Shipping times vary by location and equipment type. We will provide current estimates when you request a quote or place an order.

Repairs & Service

Can you help me decide between repair and replacement?
Yes. Share the model and symptoms and we can outline realistic repair expectations versus replacement options.

Selling or Trading Equipment

What information do you need to consider a purchase?
We typically need photos, brand, model, serial numbers if available, and a description of condition.